Contact us

Get in touch if you have any questions about IELTS.

IELTS office

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University Centre for Academic English
WG12 Samuel Alexander Building
The University of Manchester
Manchester M13 9PL

• Email: ielts@manchester.ac.uk
• Admin Telephone: +44 (0)161 306 8991 - This number is for admin queries and is unmanned on test days.
• Test Day Emergency Telephone: +44 (0)7823 642 849 - Please note this number is only in use on test days, use only in an emergency, for example you are running late. 

Reception hours: The office is open from 9am till 5pm Monday to Friday. (Open on Saturdays for IELTS tests only) Please note that our team occasionally works remotely, so please get in touch by phone or email before visiting us in person. 

Venue addresses for IELTS on paper and IELTS on computer 

 Please follow instructions in your confirmation email on how to get to the test venue.

Test venue for IELTS on paper (morning written section only)

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Mansfield Cooper Building
University of Manchester
Oxford Road
Manchester M15 6EX

Please note that afternoon speaking tests for IELTS on paper will take place at a different building which you will be advised of on the day of test.

Test venue for IELTS on computer (and all speaking tests)

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Samuel Alexander Building (Please enter via the South entrance closest to Spa Street)
University of Manchester
Oxford Road
Manchester M13 9PL